OVERVIEW

 

Healthcare Access to real-time, actionable data from both clinical and non-clinical information systems is essential for efficient decision making in order to enhance treatment options, lower costs and maintain regulatory compliance. Many healthcare providers are hindered by the challenge of managing data residing in disparate formats and systems across multiple organizations and departments. Our team's extensive knowledge of the healthcare industry and the challenges faced in adopting new technology systems enables healthcare providers to overcome these challenges. Ducen's services help organizations gain easy access to patient information, drug updates, operational and financial data, performance data, clinical protocols and more.

Our comprehensive solutions help to meet the quality demands of patient care and service while identifying new ways to lower costs, optimize service delivery, analyze performance indicators and streamline transfer processes.

Ducen's impressive track record for outstanding quality service and delivering numerous projects on time, on budget has earned the trust of communication giants.

 

Health Analytics

With the market getting more consumer-centric, organizations face the challenge of improving patient care while reducing costs. Our solutions give businesses the tools needed to access enterprise data for tracking and analyzing information, assessing outcomes of treatments and regularly monitoring progress of corporate or industry initiatives. Healthcare organizations can view data from different perspectives to gain a clear picture of performance and pinpoint factors to improve results.

 

Performance Management

Our solutions help businesses analyze key performance indicators (KPIs) like frequency of treatment errors, patient wait time, incident ratios, resource utilization, among others. Decision-makers can view multi-location and departmental performance to continuously improve operational efficiency and ensure the highest levels of patient care and service.

 

Claims Administration and Optimization

Ducen's application development and data integration solutions provide customized front office and back end applications to meet the current and future requirements of healthcare providers, payers and pharmacies. Our solutions provide users access to comprehensive data to standardize processes, monitor transactional activity, assess claims handling and better evaluate outcomes. We help automate many of the core business processes and enhance visibility to streamline claims management and reduce the risk of fraud.

 

Revenue Cycle Management

Using our reporting and scorecard services, businesses can view patient level costing, department spending and costs per bed or equipment, and correlate them with other financial and operational metrics. Using this relational data, decision makers can quickly and easily identify new areas of cost cutting and revenue generating opportunities to maximize profits.

 

Connected Healthcare Services

Ducen helps healthcare agencies develop solutions to capture, normalize and share patient data to improve patient care and safety. Leveraging deep clinical expertise and understanding of care cycles, we help organizations analyze underlying trends of patient care to create effective treatment plans and optimize health management. We enable seamless collaboration with all stakeholders. This improves transfer processes and makes treatment less time consuming and more effective.

 

Health Management Services

Our comprehensive solutions help providers improve quality of service, while lowering costs and improving productivity across the enterprise. Our expertise in master data management, system integration and business intelligence (BI) enables healthcare agencies to easily access a single golden record of customer data, conduct analysis across enterprise data and monitor all relevant information to enhance patient results. Businesses can optimize their training and resource planning and identify optimum supply channels by analyzing the performance of their staff and the supply chain.

 

ICD-10 Clinical Transformation/Migration Services

We assist healthcare providers in upgrading IT systems to meet the new standard ICD-10 clinical code. Our consulting services ensure that businesses can align their business processes across functions, while standardizing data and ensuring improved compliance.

Ducen's offerings to the healthcare sector include:

 

Application Development

Every healthcare agency has different needs depending on the services they offer, size of their business, interaction with other healthcare organizations, etc. Our solutions provide customized front office and back end applications to meet the current and future requirements of healthcare providers, payers and pharmacies.

 

Data Integration

One of the biggest challenges for healthcare organizations is bringing together all relevant information from different departments and between organizations. Our services enable users to integrate data from disparate sources and view them from different perspectives to get a holistic picture of the business and its processes.

 

Master Data Management

Healthcare organizations can easily access a single golden record of patients and gain all relevant information to be able to enhance the efficacy of treatment. Businesses can optimize their training and resource planning and identify optimum supply channels by analyzing the performance of their staff and the supply chain.

 

Mobility

With the changing dynamics of the market, it is important to empower employees with access to enterprise data at all times. This platform allows your employees and customers to access information on the fly and to connect with support services easily.

 

Portals

Our portal services enable businesses to collaborate together and easily share knowledge with all stakeholders. This improves the transfer processes and makes treatment less time consuming and more effective.

 

System Integration

Ducen offers comprehensive SOA (service oriented architecture) solutions to deliver complete, end-to-end integration between existing assets and emerging technologies. We help healthcare agencies eliminate costs and adapt easily to future needs, with tight integration and operational efficiency across the healthcare network.