“We are very pleased with the new automated tool and the benefits we’ve seen almost immediately!

In the first phase of development of the new billing solution, we were able to respond faster to end user requests and meet a broader range of product and process requirements. This has meant increased customer satisfaction and faster time to market. We now have a plan to extend this automated workflow to all future projects, allowing us to collect feedback from business groups in a central enhancement log. We will leverage this insight in ongoing collaboration with the goal to identify solution best practices from an end-to-end perspective.”

“By taking a closer look at each key stage of the sales order process, we were able to bring new meaning and prioritization to the sales quote cycle. This has meant better service for our customers and improved revenues and value for our business. The Analance team also played an instrumental role in refining our new BI solution. Their domain knowledge and expertise has uncovered key business insights helping us gain more confidence in our decision-making process.”

“We recommend Ducen for the cost-effective, superior, and prompt solution in delivering People Management Portal on SharePoint. Its user-friendly interface enables our organizational workforce utilize important resources to become more effective managers. We are happy with Ducen’s work ethics, talent, and predictability in delivering results and continue to look for new opportunities of working with them.”