By Salma Aziz on March, 29 2018 Making computers see the world the way we do Have you heard about the new buzz term [...]
By Salma Aziz on March, 22 2018 Blockchain technology has been all over the news recently. With the explosion of bitcoin usage for digital [...]
By Salma Aziz on March, 8 2018 Part 2: Optimizing the customer journey through Call Center Data Analytics (Read Part 1 here) After a sale, [...]
By Salma Aziz on March, 1 2018 Part 1: Optimizing operations through Call Center Analytics Customer service is essential to any organization, especially for [...]