• By Salma Aziz on March, 22 2018 Blockchain technology has been all over the news recently. With the explosion of bitcoin usage for digital [...]

    By Published On: March 22nd, 20183.9 min read
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  • By Salma Aziz on March, 8 2018 Part 2: Optimizing the customer journey through Call Center Data Analytics (Read Part 1 here) After a sale, [...]

    By Published On: March 8th, 20183.6 min read
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  • By Salma Aziz on March, 1 2018 Part 1: Optimizing operations through Call Center Analytics Customer service is essential to any organization, especially for [...]

    By Published On: March 1st, 20183.3 min read
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  • By Salma Aziz on January, 25 2018 Part 2: Moving forward with Advanced Analytics In Part 1 of our blog, we explored how to [...]

    By Published On: January 25th, 20185.9 min read
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  • By Salma Aziz on January, 17 2018 Part 1: BI and Analytics adoption made easy Companies across many industries have already adopted BI analytics [...]

    By Published On: January 17th, 20186 min read
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  • By Salma Aziz on November, 23 2017 Over the past few years, you’ve probably heard plenty of talk about machine learning and its business [...]

    By Published On: November 23rd, 20175.2 min read
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