• By Fiona Villamor on August, 13 2019 In today’s technological landscape, businesses are more data-dependent, with vast pools of data at their disposal. What [...]

    By Published On: August 13th, 20196.8 min read
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  • By Salma Aziz on May, 10 2018 Human resources (HR) analytics helps you get insights into every aspect of your organization’s resourcing from hire [...]

    By Published On: May 10th, 20182.7 min read
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  • By Salma Aziz on March, 8 2018 Part 2: Optimizing the customer journey through Call Center Data Analytics (Read Part 1 here) After a sale, [...]

    By Published On: March 8th, 20183.6 min read
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  • By Salma Aziz on March, 1 2018 Part 1: Optimizing operations through Call Center Analytics Customer service is essential to any organization, especially for [...]

    By Published On: March 1st, 20183.3 min read
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  • By Salma Aziz on January, 25 2018 Part 2: Moving forward with Advanced Analytics In Part 1 of our blog, we explored how to [...]

    By Published On: January 25th, 20185.9 min read
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  • By Salma Aziz on January, 17 2018 Part 1: BI and Analytics adoption made easy Companies across many industries have already adopted BI analytics [...]

    By Published On: January 17th, 20186 min read
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