By Fiona Villamor on August, 13 2019 In today’s technological landscape, businesses are more data-dependent, with vast pools of data at their disposal. What [...]
By Salma Aziz on May, 10 2018 Human resources (HR) analytics helps you get insights into every aspect of your organization’s resourcing from hire [...]
By Salma Aziz on March, 8 2018 Part 2: Optimizing the customer journey through Call Center Data Analytics (Read Part 1 here) After a sale, [...]
By Salma Aziz on March, 1 2018 Part 1: Optimizing operations through Call Center Analytics Customer service is essential to any organization, especially for [...]
By Salma Aziz on January, 25 2018 Part 2: Moving forward with Advanced Analytics In Part 1 of our blog, we explored how to [...]
By Salma Aziz on January, 17 2018 Part 1: BI and Analytics adoption made easy Companies across many industries have already adopted BI analytics [...]