By Fiona Villamor on March, 2 2021 In 2020, companies across countries and industries scrambled to stabilize operations, ensure the health and safety of [...]
By Asha Thobias on February, 16 2021 Service Level Agreements (SLAs) are commitments given to customers in relation to the product or [...]
By Fiona Villamor on February, 2 2021 While originally a crisis response to enable business continuity, flexible work options are starting to define [...]
By Fiona Villamor on November, 10 2020 Modern customers only expect the best. And with the pandemic leading to a lot of disruption, it’s [...]
By Fiona Villamor on October, 13 2020 Digitalization and the rapid technological development have resulted in an abundance of data across industries, and this [...]
By Fiona Villamor on August, 18 2020 At its core, healthcare organizations revolve around the patient. Like any other business, the healthcare industry is [...]